What is the cancellation policy for the crèche?

Please note that payment is due at time of booking. Refunds can not be given if cancelled with less than 7 days notice but we will happily move your booking. No changes can be made to a booking if less than 24 hours.

What is the FizzBug crèche?

The crèche is onsite at Everyone Active and allows parents to work out while their children are supervised and engaged in activities in the same building!

Where do you have the creches?

Currently, we are based in Westminster Lodge and Harpenden but keep your eye on our Crèche page for more to open soon!

Do I have to be onsite whilst my little one is in the crèche?

Yes – you must be always onsite whilst your child is in the crèche.

Where can I find more about FizzBug crèches?

Details, locations and booking links are on our Crèche page.

Where are FizzBug clubs located?

We run our holiday clubs at * The Grove Infant and Junior Schools, Harpenden * The Crabtree Schools, Harpenden * Wheatfields Junior School, St Albans * Harpenden Leisure Centre * Westminster Lodge Leisure Centre, St Albans * Berkhamsted Leisure Centre * Cotlandswick Leisure Centre, London Colney * Hemel Hempstead Leisure Centre

What age group is FizzBug suitable for?

FizzBug welcomes children between the ages of 3 and 11 years old. Please note all Everyone Active sites are for 4-11 year olds and 4 year olds must either already be attending school or about to begin Reception in the September of that year. Each activity is tailored to suit different age groups to ensure a safe and enjoyable experience for all participants.

My child does not attend any of the schools you run from. Are they still able to attend?

Yes, of course. You are welcome to book your child in to any of our sites.

Do you accept children who are not toilet trained?

Please note that we can only accept children who are fully toilet trained and can indicate to the staff when they need to use the toilet. The staff are well versed in dealing with accidents but are unable to provide the one-to-one care that a child who isn’t trained, would need.

Will you stagger drop offs and pick ups?

Yes. This will enable us to keep congestion to a minimum and allow parents a speedy transition. We have a 1-hour window in the mornings and you will be asked at drop off what time you would like to collect giving you flexibility around your day.

What is the process from entering to leaving?

Your children will be met by their team leaders at your allocated drop off time. They will then be taken to their allocated FizzBug group, in which activities, snacks and lunch will be had together.

What are your staff / child ratios?

1 member of staff to 8 children plus an additional member of staff known as a "Runner" to assist.

Can siblings be together throughout the day?

Yes, if you would like your children in the same group, we can make this happen.

Can I use government tax credits or childcare vouchers and when do I need to make payment?

Yes, when you reserve, your invoice will give you all details needed. Please make payment one week prior to your start date.

I have made a last-minute booking and our start date is in 2 days. Can I still pay with childcare vouchers?

Yes, that is no problem, if you could authorise payment upon receipt of your confirmation of booking

I made a booking but haven't had a confirmation email.

Please check your spam mailbox if this is your first time of booking and then move the confirmation to your inbox. If you can't see the booking there, please call 01727532017

If I want to cancel my booking will I be charged?

We need 7 days notice for a refund. If less than one week, if we are not able to fill the place, the full amount will be charged. Where possible we will offer a credit to your account.

Do I need to provide snacks and a packed lunch?

Yes please plus a water bottle which we will replenish during the day.

I need to book for today, can I do this?

Yes, you can make an ad hoc booking, here's our Breakfast and Afterschool club page

I want my child to stay for supper but would like to pick up at 1700. Is this feasible?

Yes, we have supper at 1630 and so you can book at 1700 pick up

Which schools do you offer breakfast and after school wraparound care?

We offer a breakfast and after school club at Crabtree in Harpenden and after school club at The Abbey C of E School in St Albans

How do I pick between FizzBug Football Fun and FizzBallers?

If all your child wants to do is play and dream football, then you need to book FizzBallers. Here, we focus on teaching crucial skills and implementing them into small-sided games and tournaments.

What will my child do if I book Football Fun?

They will play football, have a good kick around and enjoy a few mini games but they will also join the multi activity club and play other games.

Is FizzBallers suitable for a 3 year old?

Our FizzTots football sessions which run during term time at Westminster Lodge is a great start for your child. Then we would recommend FizzBug Football Fun during the holidays before progressing to FizzBallers.

FAQs - FizzBug

General FAQs

Yes, it's vital we know about any medical or additional needs prior to attending any FizzBug club or activity. Our first priority is the safety of your child. To ensure we can protect your child and enable them to have the best possible experience with us we need to know in advance about any medical or additional needs. If in doubt get in touch. Failure to inform us may result in your child not being able to attend.

We follow Everyone Active and Swim England Swim Policies and so only children with Sri 5 and above will be allowed to swim in the deep end.

Please note that the swim sessions are open to children aged 4 years and above. An alternative activity will be arranged for those not participating. Any child wishing to participate in the swim session must have some level of swim experience and whilst they don't need to be proficient swimmers, they must have been in a swimming pool before and must be able to swim, even if with aids.

Crèche FAQs

Holiday Club FAQs

FizzBug provides fun and engaging program’s designed to provide children with a memorable and enriching experience during their school breaks. We offer a wide range of activities, including multi-activity sessions, swimming, cookery classes, arts and crafts, and our dedicated football academy "Fizzballers".

Our Multi-activity sessions include team games, quizzes, and group challenges. We offer a huge range of activities including a silent disco, Gymnastics, Rounders, Football, Dodgeball and many more.

Our Swimming Sessions include structured lessons and recreational swimming under the supervision of qualified instructors.

FizzBug Interactive cookery classes allow children to learn delicious and healthy recipes, as well as learn essential culinary skills. We will be cooking and baking a wide range of different recipes, including banana muffins to bread rolls & cheese twists.

FizzBug Arts and crafts sessions encourage creativity and self-expression. The children will be making a wide range of different arts and crafts based on whatever the theme is that week. For example, for our beach themed week we will be making mosaic sandcastles and clay starfish!

Our specialised football academy "Fizzballers" is for budding soccer stars, providing skill development and friendly matches. We will focus on teaching the children skills and dribbles which we will then implement into friendly tournaments.

Breakfast & Afterschool Club FAQs

FizzBug Football FAQs

FizzBug Football Fun and FizzBallers Football Academy Clubs